- Log into your PayPal account.
- Under the 'My Account' tab in the 'Overview' section you should be able to navigate to the payment you want to refund.
- Click the small down arrow next to the 'Print shipping label'.
- Click 'Issue refund'.
- You can change the refund amount in the 'Refind amount' field.
- Fill in the other fields and click the 'Continue' button.
- Click the 'Issue Refund' button.
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