I've been running an online web design business for three years now and even though the everything could be handeled online. Many customers insist on calling me for support and questions.
The problem with using a phone for your business is that you can easily forget important details your customers tell you on the phone. Trying to take notes while they talk can be difficult and create background noise. Telling your customer to email you details might present a stumbling block for customers who can't type and cause you to lose sales.
Record Skype phone calls using Almoto
The easiest solution is to simply record phone calls. If you use Skype, recording phone conversations is very easy using Almoto.
If the download link above doesn't work try downloading the plugin from the official Amolto website:
Visit the website, download the add on and never lose important details over the phone again.